Frequently asked questions
BitRip is a lightweight tracking tool that's brand new to the market, so we know they'll be a lot of questions about how this Tracking Tape works. These are the top questions we get.
If a question is not covered here, please feel free to reach out to email@example.com
How much data can be stored on a single code or sticker?
Since all the information is cloud-based, there is no limit. One sticker can be an unlimited stream of attachments.
Where is the data stored?
BitRip uses Google Firebase for storage which is FedRAMP compliant.
Does the digital pattern on each tape ever duplicate?
No. Every inch of every roll of BitRip tape is 100% unique.
What's the pricing structure look like?
We price for the tape and do bulk discounts for large orders. Mobile apps for iOS and Android are free with unlimited users. Desktop Pro will be $45 per user per month. (30-Days Free Trial included for Desktop)
Does the GPS location feature actively track?
No. It's passive tracking. It updates only when the tape is scanned.
How much tape is required to successfully scan?
For perforated labels, as long as you tear a complete label, it will scan. For tape, there is a small gap between each code (one code includes 9 vertical lines). Provided you include at least one code, the tape will scan.
What happens when a label goes missing? Is the data on it lost?
No. Since the data is on the cloud, it's never lost. If a label goes missing, you can retrieve it from your digital library and paste it onto a new label.
How does Desktop Pro differ from Mobile Apps?
Desktop is web-based and an easier experience for projects managers who interact and store much of their data on computers. The desktop will allow users to pre-build digital labels which can then be attached to physical labels at a later time. It also allows users to import data from CSV files to build large volumes of labels upfront. Desktop Pro also includes the ability to export label data in the form of a CSV file.
Can I customize who can scan my labels?
Yes. You can choose who can scan and interact with information on your labels. Anyone outside this circle will be blocked.
Can I scan labels with the regular camera, or do I need the app?
You need the app to scan the labels. The regular camera will not pick up this proprietary code.
Is this QR code? If not, what's the difference?
Similar but different. QR code is hardwired to a digital address. You have to preconfigure an address (i.e., website), convert it to a QR code, and print (i.e., there's a lot of time-consuming setup). BitRip removes all that setup. Each sticker is an open storage container that can hold whatever you want, whenever you want. It's QR Code that's built for 'on-the-go' operations. Just Rip, Stick, Scan, and Upload. Also - a BitRip label can be long or short, so it can wrap around stuff!
What's the usual path forward to adopt this product?
Purchase a starter roll for a flat fee of $25, reach out to firstname.lastname@example.org for a free 20-min run-through. Use the free mobile app, and try out the Desktop Pro for 30 days at no charge. This allows you to test out the full functionality without committing to anything. And we don't ask for your credit card - so no automatic charging if you forget to cancel.