FAQ 
How it All Works

BR Code labels are powered by the BitRip® app and are a one-of-a-kind digital storage system that connects digital data to physical assets in seconds. Some popular uses include: keeping track of the GPS location of material shipments, quickly tagging equipment with maintenance data, tagging equipment with digital safety checklists. Need to update information? Information can be edited from anywhere, anytime using the BitRip app.

BR Code labels contain pre-printed, scannable codes that work like barcodes. Scanning a unique code on the physical label automatically opens a “digital container” in the BitRip app that we call a Bit. Bits can store an unlimited amount of digital information. When someone else scans the Bit with the app, its unique code acts like a key to unlock the Bit, allowing the user to see the information tagged to that physical asset.

There is no limit. All the information is stored in the cloud, so one Bit can store an unlimited amount of digital information.

Information on the BitRip app is stored in the Google Cloud (FedRAMP Compliant).

Purchase BR Code™ labels from any of our retail partners.

The mobile app is free for iPhone and Android.

More advanced features beyond the mobile app are available with Desktop Pro. After 30 days of free trial, Desktop Pro is $90 per Desktop Pro user per month. If you cancel your subscription, all data is still available via the mobile app.

No, the app uses passive tracking. This means the GPS location will be updated every time the Bit is scanned.

No, the information is never lost since it is stored in the cloud. To replace a lost label, simply stick a replacement label on the physical object, scan it and connect it to the same Bit in seconds.

Desktop Pro is a web-based platform built for project managers. It allows users to build organizations to share Bits rapidly and manage permission levels for each Bit. It also allows users to build custom inspection forms to make data entry easier for frontline workers.  Desktop Pro users can also export this inspection form data into CSV, making it very easy to prove inspections are happening at the right place and the right time. It also allows users to import data from CSV files to build large volumes of bits upfront, and then export this data later. Finally, it lets you see which bits have been scanned (or not scanned) within a given window of time.

Yes. You can put your Bits in a project and make the project private. The Bits in private projects can only be accessed by project members.

No. For an added layer of security and access control, you need the BitRip app to scan the BR Code™ labels. A regular phone camera will not pick up the proprietary code printed on that label.

No, BR Code™ labels are not QR Codes. BR Code™ labels are completely fluid and flexible! You can easily assign digital assets, links, and more to any BR Code™ label at any time. They are preprinted on a roll and can be immediately deployed in the field. QR Codes, on the other hand, are assigned to a single web address, must be configured and printed before deploying in the field and are not as durable as BR Code™ labels.

Purchase BR Code™ labels here. 

Reach out to support@bitrip.com for a free 20-minute run-through.

Download the free BitRip® mobile app on iPhone or Android, and try out Desktop Pro for 30 days at no charge. This allows you to test out the full functionality without committing to anything. And we don't ask for your credit card - so no automatic charging if you forget to cancel. 

Yes, reporting capabilities are available on the BitRip Desktop Pro.