FAQ
Rugged Asset Tracking

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What is BitRip® and BR Code™ Scannable Solutions?

BR Code Scannable Solutions is powered by the BitRip® app and are a one-of-a-kind digital storage system that connects digital data to physical assets in seconds. Some popular uses include: tagging tools with a code for tracking and accountability or storing maintenance documents, safety records and training video links on physical objects. Need to update information? Your information can be managed anywhere, at anytime with the BitRip app.

How do BR Code™ tapes or labels store data?

BR Code tapes or labels contain pre-printed, scannable codes that work like barcodes. Scanning a unique code on the tape or label automatically opens a “container” in the BitRip app where you can store an unlimited amount of digital information. When someone else scans the tape with the app, the unique code acts like a key to unlock the container that allows the user to see the information tagged to that unique tape or label, unless it is in a private project on the BitRip app.

How much data can be stored on a single code?

There is no limit. All the information is stored in the cloud, so one BR Code tape or label can store an unlimited amount of digital information.

Where is the data stored?

Information on the BitRip app is stored in the Google Cloud (FedRAMP Compliant).

What's the pricing structure look like?

Purchase BR Code™ tape and labels from the official Duck Pro® by Shurtape® BR Code™ Scannable Solutions Website.

The mobile app is free for iPhone and Android.

More advanced features beyond the mobile app are available with Desktop Pro. After 30 days of free trial, Desktop Pro is $45 per Desktop Pro user per month. If you cancel your subscription, all data is still available via the mobile app.

Does the BitRip app actively track a code's GPS location?

No, the app uses passive tracking. This means the GPS location will be updated every time the code is scanned.

What happens when a BR Code™ label goes missing? Is the data on it lost?

No, the information is never lost since it is stored in the cloud. To replace a lost code, simply stick a replacement code on the physical object, scan the code and connect it to the same digital information in seconds.

How does Desktop Pro differ from Mobile Apps?

Desktop Pro is a web-based platform built for project managers. It allows users to build organizations to share labels rapidly and manage permission levels for each label. It allows pre-built digital labels which can then be 'linked' to physical BR Code™ labels at a later time. It also allows users to import data from CSV files to build large volumes of labels upfront, and then export this data later. Finally, it lets you see which labels have been scanned (or not scanned) within a given window of time.

Can I choose who can scan my codes?

Yes. You can put your labels in a project and make the project private. The BR Code tapes or labels in private projects can only be accessed by project members.

Can I scan codes with my phone camera or do I need the BitRip app?

No. For an added layer of security and access control, you need the BitRip app to scan the codes. A regular phone camera will not pick up this proprietary code.

Is this QR code? If not, what's the difference?

No, BR Code tapes and labels are not QR Codes. BR Code tapes and labels are completely fluid and flexible! You can easily assign digital assets, links, and more to any BR Code tape or label at any time. They are preprinted on a roll and can be immediately deployed in the field. QR Codes, on the other hand, are assigned to a single web address, must be configured and printed before deploying in the field and are not as durable as BR Code tapes or labels.

What's the usual path forward to adopt this product?